Terms and conditions
Terms and Conditions
Last updated: January 30, 2025
These Terms and Conditions ("Terms") govern your use of the Textly PDF document extraction service ("Service") operated by NET TECHNOLOGIES INC ("Company", "we", "us", or "our").
Company Information
NET TECHNOLOGIES INC
16192 Coastal Highway
Lewes, DE 19958
Email: legal@textlypdf.com
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
2. Description of Service
Textly is a document extraction platform that uses artificial intelligence to extract text, data, and structured information from PDF documents and images. Our Service includes:
- PDF and image text extraction
- Document parsing and data structuring
- Table reconstruction and form field detection
- API access for automated processing
- Export capabilities (JSON, CSV, XML, Excel)
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Ensuring compliance with these Terms by all users of your account
4. Subscription Plans and Payments
4.1 Subscription Plans
We offer multiple subscription tiers:
- Starter Plan: $39/month - 100 parsing credits per month
- Professional Plan: $74/month - 250 parsing credits per month
- Business Plan: $159/month - 1000 parsing credits per month
- Enterprise Plan: Custom pricing and features
4.2 Payment Terms
- All fees are charged in advance on a monthly or annual basis
- Payment is due immediately upon subscription activation
- We accept major credit cards through our payment processor Stripe
- All prices are in USD unless otherwise specified
4.3 Free Trial
We offer a 14-day free trial for new users. No credit card is required to start your trial. After the trial period, you must subscribe to continue using the Service.
4.4 Refunds
We offer refunds under the following conditions:
- Requests made within 30 days of initial payment
- Service downtime exceeding 99.9% uptime guarantee
- Refunds are processed within 5-10 business days
4.5 Usage Limits
Each plan includes a specific number of parsing credits per month. Additional usage may be subject to overage charges or require plan upgrades.
5. Acceptable Use
5.1 Permitted Use
You may use the Service to:
- Extract text and data from your own documents
- Process documents you have legal rights to access
- Integrate our API into your applications
- Export extracted data for business purposes
5.2 Prohibited Use
You may not:
- Upload documents containing illegal content
- Process documents without proper authorization
- Attempt to reverse engineer or circumvent our security measures
- Use the Service to compete directly with our business
- Violate any applicable laws or regulations
- Upload malicious content or attempt to harm our systems
6. Intellectual Property
6.1 Service Content
The Service and its original content, features, and functionality are owned by NET TECHNOLOGIES INC and are protected by international copyright, trademark, and other intellectual property laws.
6.2 User Content
You retain ownership of documents you upload. By using the Service, you grant us a limited license to process your documents solely to provide the Service.
6.3 Extracted Data
You own the data extracted from your documents. We do not claim ownership of your extracted data.
7. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service.
8. Data Security and Storage
8.1 Data Processing
- Documents are processed using secure cloud infrastructure
- We implement industry-standard security measures
- Data transmission is encrypted using SSL/TLS protocols
8.2 Data Retention
- Processed documents are stored securely for service delivery
- You can delete your data at any time through your account
- We retain data according to our Privacy Policy and legal requirements
9. Service Availability
9.1 Uptime Guarantee
We strive to maintain 99.9% uptime. Scheduled maintenance will be announced in advance when possible.
9.2 Service Modifications
We reserve the right to modify or discontinue the Service with reasonable notice. We will provide at least 30 days' notice for significant changes.
10. Limitation of Liability
10.1 Service Disclaimer
The Service is provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free operation
- Accuracy of extracted data
- Compatibility with all document formats
10.2 Limitation of Damages
To the maximum extent permitted by law, NET TECHNOLOGIES INC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.
10.3 Maximum Liability
Our total liability to you for any claims arising from the Service shall not exceed the amount paid by you in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold NET TECHNOLOGIES INC harmless from any claims, losses, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit to the Service
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting us or using account settings. Termination does not entitle you to a refund of prepaid fees.
12.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Violate these Terms
- Fail to pay fees when due
- Engage in fraudulent or illegal activities
- Misuse the Service in ways that harm our business or other users
12.3 Effect of Termination
Upon termination:
- Your access to the Service will cease immediately
- We may delete your account and data after a reasonable period
- You remain liable for any outstanding fees
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
13.2 Jurisdiction
Any disputes arising from these Terms or the Service shall be resolved in the courts of Delaware, USA.
13.3 Arbitration
For disputes under $10,000, you may choose binding arbitration as an alternative to court proceedings.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via:
- Email notification to registered users
- Notice on our website
- In-app notifications
Continued use of the Service after changes constitutes acceptance of the new Terms.
15. Miscellaneous
15.1 Entire Agreement
These Terms constitute the entire agreement between you and NET TECHNOLOGIES INC regarding the Service.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign your rights under these Terms without our written consent. We may assign our rights to any affiliated company or successor.
16. Contact Information
For questions about these Terms, please contact us:
Email: legal@textlypdf.com
Address: NET TECHNOLOGIES INC, 16192 Coastal Highway, Lewes, DE 19958
Customer Support: Available through your account dashboard or by contacting legal@textlypdf.com
These Terms and Conditions are effective as of January 30, 2025, and apply to all users of the Textly service.